Information and Referral Specialist Jobs in Wilmington, DE
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So, if you think you...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 13 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 13 days ago
WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being...
PHENND Fellows: Partner Resource Specialist
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
PHENND Fellows: Partner Resource Specialist In 2013, the School District of Philadelphia's Office of Strategic Partnerships ("OSP") was established to improve the way the District and schools...
- Exton, PA (22 miles from Wilmington, DE)
- 90+ days ago
- Exton, PA (22 miles from Wilmington, DE)
- 90+ days ago
Client Services Specialist, Bio Admin Title : Client Services Specialist, Bio Admin Location : Exton, PA Full-time: on site Company Overview Frontage Laboratories Inc. is an award-winning,...
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Salary for Information and Referral Specialist Jobs in Wilmington, DE
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Leave Administration
- Resource Management
- Land Management
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Depression
- Mental Health
- Community Health
- Needs Assessment
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Behavioral Health
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Discretion
- Curriculum Development
- Liaison
- Referrals
- Interviewing
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Documentation
- Teaching
- Public Speaking
- Events
- Flexibility
- Collaboration
- Spanish
- Education Experience
- Filing
- English
- Regulations
- Reporting
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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