Role: Care Coach

Location: Remote FL

Job Description:

MUST have Experience in Case Management, Coordinating Services, Conducting Assessments to Determine Needs.

MUST have *Bilingual candidates Required(English & Spanish Speaking)* and CPR Certified

Description:
The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

Responsibilities:
• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care
Facilities and other care settings – 75-90% local travel
• Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
• Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being.
• Planning and implementing interventions to meet those needs
• Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
• Guides members/families towards resources appropriate for their care
• Services are driven by facilitating interactions with other payer sources, providers,
interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract.

Qualifications:

Bachelor’s degree in social work, sociology, psychology, gerontology, or a related social services field;
o Registered nurse, licensed to practice in the State;
o Bachelor’s degree in a field other than social science; or
•Care Coaches with a master’s degree in social work, sociology, psychology, gerontology, or a related social services field may substitute experience obtained through a practicum, internship, or clinical rotation on an equivalent basis for up to one (1) year of the experience requirements.
•Care Coaches with the following qualifications shall also have a minimum of four (4) years of relevant experience: Licensed Practical Nurse, licensed to practice in the State.
•Care Coaches without the aforementioned qualifications may substitute professional human service experience on a year-for-year basis for the educational requirement. Case Managers without a bachelor’s degree shall have a minimum of six (6) years of relevant experience.
• Previous experience with electronic case note documentation and experience with
documenting in multiple computer applications/systems.

Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.

AHCA Fingerprint Required.

Preferred Qualifications:
• 701B Certification
• Medication application (RFA) experience
• Prior experience with Medicare & Medicaid recipients
• Prior nursing home diversion or long term care case management experience
• Experience working with geriatric population
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources.