JOB TITLE:              OPERATIONS COORDINATOR     

DEPARTMENT:        ADMINISTRATIVE DEPARTMENT

LOCATION (S):         ELKO 

SUPERVISOR:          CHIEF EXECUTIVE OFFICER

JOB SUMMARY:

The Operations Specialist plays a vital role in supporting the efficient functioning of an organization's operational processes. This role involves a combination of administrative, logistical, and analytical tasks to ensure smooth operations across various departments. The Operations Specialist collaborates with different teams, streamlines processes, and contributes to the overall effectiveness of the organization's operations.

JOB DUTIES AND RESPONSIBILITIES:

1. Process Improvement:

1. Identify areas for process improvement and recommend strategies to enhance operational efficiency.
2. Collaborate with cross-functional teams to implement process changes and monitor their impact.

1. Documentation and Procedures:

1. Create and maintain standard operating procedures (SOPs) and guidelines for various operational tasks.
2. Ensure documentation is up-to-date and accessible to relevant teams.

1. Logistics and Coordination:

1. Assist in coordinating logistics for events, projects, and initiatives, ensuring timely execution and resource allocation.
2. Collaborate with vendors and suppliers to manage procurement and inventory.

1. Communication and Collaboration:

1. Facilitate communication and coordination among different departments to ensure smooth cross-functional collaboration.
2. Serve as a point of contact for operational inquiries and concerns.

1. Training and Support:

1. Provide training and support to team members on operational processes and tools.
2. Help ensure employees are equipped with the knowledge and resources they need to perform their tasks effectively.

1. Problem Solving:

1. Address operational challenges and troubleshoot issues as they arise.
2. Collaborate with relevant stakeholders to find practical solutions.

KNOWLEDGE AND SKILLS:

• Answer questions about existing policies and procedures and develop new policies and procedures as needed.
• Provide input on clinical and quality issues and how the organization can make strong cases for improvement in such areas as documentation and review of policies and procedures.
• Creates and provides leadership for successful planning and implementation of process improvement projects or programs.
• Manages functions, systems, documentation and procedures for successful conduct and audit of the process improvement program.
• Function within the organization as an advocate for continuous improvement professional development, and as a model for Vitality Unlimited’s culture and values.
• Responsible for reviewing any changes in legislation and regulations impacting the field of best care practices.
• Improves strategies for driving organizational culture change, and better understand how operational processes of the CCBHC are managed.
• Understanding of clinical care and healthcare organization operations.
• Demonstrates sound leadership skills.
• Ability to lead and motivate others.
• Ability to develop and maintain recordkeeping systems and procedures.

QUALIFICATIONS:

• A valid Nevada Driver License and proof of insurance.
• Must have an acceptable driving record.
• Must have the ability to be initiative-taking and perform independently.
• Excellent communication and people skills in order to deal with people in distress. 
• The ability to collaborate with colleagues and community partners from other disciplines.
• Able to adhere to all privacy and confidentiality policies; and capable of using electronic health records.
• Physical stamina and the ability to perform tasks that require bending, lifting, and standing for extended periods of time.
• Must consistently provide a negative drug screen from all illicit substances.
• Excellent organizational and project management skills.
• Effective communication and people skills.
• Problem solving mindset and ability to adapt to changing situations.
• Diligence and accuracy in documentation and analysis.
• Collaborative and collaborative approach.
• Ability to multitask and manage priorities effectively.
• Site visits as directed by Chief Executive Officer.
• Must demonstrate a thorough knowledge of Vitality Unlimited policies and procedures.
• Must possess and show aptitude for following direction.   

EDUCATION:

·Master’s degree required.

·Minimum of two (2) years of Management required.